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Results tagged “product”

Personalizing Support

One of the most frustrating things about software development is receiving condescending or otherwise rude emails about your software. I suppose that It comes with the territory, but I felt like there had to be a way to minimize it.

http://nextupdate.com/blog/archives/2010/08/personalizing-support/
Sifter is Live

I'm thrilled that we won't be having a status update this month because the status is simple. Sifter is live and now accepting customers. After 4 months of beta testing, we're ready to share it with everyone. It's worth mentioning...

http://nextupdate.com/blog/archives/2008/12/sifter-is-live/
Sifter on the Ruby on Rails Podcast

At RailsConf, I had a moment to sit down with the inimitable Geoffrey Grossenbach and chat briefly about Sifter. The discussion is up and available at the Ruby on Rails Podcast site. We speak a little about Sifter and how...

http://nextupdate.com/blog/archives/2008/06/sifter-on-the-ruby-on-rails-po/
Linking Issues in Sifter

It's been a while since sharing about how I planned on creating links between issues, and things have progressed quite nicely. Recently, though, I got the idea to add a strikethrough when the target issue has already been closed. I...

http://nextupdate.com/blog/archives/2008/05/linking-issues-in-sifter/

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