Hi. We're building a bug and issue tracker and you can watch.

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Long Overdue

It's been almost exactly a year since we shared any information about Sifter here on the blog. It's time we returned to our roots and brought everyone back in the loop. Also, I'll be full-time on Sifter from here on out. Continued…

Quietly Refactoring

When I set out to start this little software company, I swore to myself that Sifter was a marathon, not a sprint. While I've done a pretty good job at staying true to that oath, I'd be lying if I said that it was easy. Balancing time between customer-facing features and back-end refactoring and upgrades is difficult. Continued…

The History of Sifter

Sixteen months after leaving a comfortable full-time job to try and make a living off of a hosted web application, I'll be going full-time on Sifter. I put together a visualization showing how Sifter has grown over time and marked the significant milestones in our history. Continued…

Choosing Features

Receiving feedback is a time-consuming process. Unfortunately, even the most eloquent and brilliant feature requests aren't guaranteed to make it into an application. Every developer or team has to choose their battles, and while customer requests carry weight, they aren't the only factors. We've put together a list of the four factors we use to decide if a feature makes it into production. Continued…

Suggestions for Making Feature Requests

If there's anything about Sifter that I have a love-hate relationship with, it's managing feature requests. On one hand, feature requests and customer feedback are the most valuable ways of understanding where we should steer the ship, and the people that take the time to share are priceless. On the other hand, some people request features with the entitlement of spoiled children who have never heard the word "no" in their lives. Continued…

Help Desks vs. Bug Trackers

One of the most common questions and points of confusion about Sifter is comparing it to a help desk. While there is some overlap between help desks and bug tracking, they have some very important differences. Continued…

Sifter Lessons Learned

It's been almost 10 full months since leaving the day job to build a web application. As we start to sneak up on our launch date, I wanted to share some of the lessons learned over the course of bringing Sifter to life. Continued…

Business Lessons Learned from Sifter

It's been almost 10 full months since leaving the day job to strike out for fun and blissfully self-employed adventure. As we start to sneak up on our launch date, I wanted to share some of the experience of making... Continued…

Get User Feedback Right Now

It doesn't matter how good of an interface designer we are, there's nothing more valuable than feedback from real people other than yourself using your application. The sooner that happens, the better off you'll be. It helps prioritize features. As... Continued…

July Status Update

I know it's been quiet here on the blog, but that's a good thing. Sifter is beginning to really pick up steam as we're marching towards the beta and launch. I'm spending my days (and nights) heads down fixing bugs... Continued…

The Latest

We built a simple bug and issue tracker named Sifter and we blog about it when we're not working on it. We think it’s a great way to get feedback and keep everyone updated on our status.

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