I'm still finishing up my existing client projects, but I've stopped taking any new work. Starting in May, Sifter will begin paying all of my bills. It's not quite a full-time salary, but it's well on the way. Hopefully this will be useful for others out there looking to go out on their own as well. I've put together this timeline of our significant events as well as our revenue growth. (You can click the image for a larger view.)
During the beta we only charged $5 for paying accounts so that we were making sure the billing system was working well. The bars during those months represent the revenue that we would have made if we had been charging full-price during that time. There are a few additional points that are potentially interesting for someone else interesting in a hosted web application business.
Long-term, we'd like to share more, but for now we're easing into it. While it hasn't been a walk in the park to get here, it's certainly possible for a web application to be developed, launched, and support an employee at a modest salary in under a year and a half. With more design or development help, we probably could have accelerated that timeline, but we'd have more employees to support and more pressure to grow. As it stands right now, we can grow sustainably without any unnecessary stress, and we don't have any debt looming over us.
Hopefully that helps provide some insight. If you have any other questions, let us know. Unless it's about the number of accounts or precise revenue numbers, we can probably answer it.
We built a simple bug and issue tracker named Sifter and we blog about it when we're not working on it. We think it’s a great way to get feedback and keep everyone updated on our status.
Grab our feedWe'll only send emails for significant product announcements, and those happen every couple of months at most. Of course, we won't give away or sell your e-mail address either.
Comments
Thanks Garrett for continuing to release this kind of information. Your graph is beautiful by the way!
We at Campaign Monitor would love to hear about how effective (or otherwise) you have found your newsletter to be, and what plans you have for the future in that area.
Congrats, sir. Sounds like you certainly made the right move. A risky bet, but just goes to show how with plenty of hard work a great idea, amongst already existing products, can still succeed, and that the goal shouldn't be making millions, but making a decent living and doing what you love.
Best of luck with the next steps...
Congratulations!
Thanks for sharing this with us...
Best of luck going forward
Thanks for the graph Garrett, and thanks for being so open. The self-funded route you took is one I admire (and am following). Like you said, it keeps your product vision clear, and avoids external pressures. And with the quality of your app, the graph can only keep going up.
Congratulations on achieving your dream.
The graphic mentions incorporating. I'd like to know more about what structure you chose (llc, scorp, etc) and any advice you have for that process.
Congratulations, Garret.
We've moved all of our ticketing from Lighthouse to Sifter, as it's a lot easier for clients to use. So thumbs up!
Keep up the good work :)
Congratulations!
May I ask which program did you use for the timeline graphic?
Interesting read!
What program did you use to create that graph if you don't mind me asking?
Great post and work, Garrett.
It's really too bad people focus so much on outliers like Facebook and Twitter and ignore real-life, nitty-gritty success stories like your's and many others.
My theory is 1) what you've done sounds too much like work — they see Mark and Ev on Oprah and think "That'd be awesome" and 2) by focusing on extreme success people already have a built-in excuse when they hardly try and therefore fail.
Thanks Garrett. Please do share more as often as you can. I love posts like these specially because I am in a similar position you were around Dec. 2007
Matthew - The newsletter definitely helped.Long-term, I see the newsletter as a very small, but important piece of what we do. I don't see us sending out more than 2 email newsletters per year, but I expect they'll be an important part of staying in touch with our customers.
B.J. - We're just a simple LLC. The only advice I can really offer is to talk to a lawyer and accountant. It will cost more, but it's an important investment that's worth every penny.
Mariano & James - It's Omnigraffle, but you could do something very similar in Illustrator or Visio.
Adam - I couldn't agree more. Every now and then part of my sees what Twitter has accomplished and thought that it would be fun, but honestly, I've never been happier in my life than I am now. I'm not sure I'd want the stress that comes with running something like Twitter.
Bruno - I really hope to. One of my highest priorities is to get back to blogging and sharing as much of the behind the scenes information as we can about Sifter. I know that I would have really appreciated this kind of information when I was building Sifter, so hopefully that's true for many more developers out there looking to take the plunge.
congrats. I'm happy for you. Sifter has come a long since you first demoed at at the web master jam session.